scott@comedic-genius.com

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  • in reply to: SNAP Pro and Multisite PROBLEMS #557020

    Part of the problem is that I don’t have my license key anymore – it doesn’t show up in my dashboard when I login to the NextScripts website.

    in reply to: SNAP Pro and Multisite PROBLEMS #556966

    Does anyone know how to get NextScripts’ attention on this???

    I have the same issue – my multisite install of over a year stopped working about a month ago after an update, however when I login to https://www.nextscripts.com/mypage/ my activation key is no longer listed for me to try re-entering it.

    I opened a support ticket back on 9/5 that hasn’t even been touched, and also tried reaching out via their sales contact form, but to no avail. I paid $150 for my license to use the MU version of this plugin and according to their product page, Lifetime plugin upgrades are also included.

    What does it take to get a response after they broke this plugin so that we can start using what we paid for again?

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