[NextScripts.com]

Our office ours are 9AM-6PM Monday-Friday. Please do not expect a reply on a weekend. We usually answer within 24 hours, but sometimes we get more tickets then we can handle and it could take 3-5 days to get a reply. We are working as fast as we could so please be patient.

If you feel we missed your ticket, please mention it here: https://www.nextscripts.com/forums/topic/official-unanswered-tickedclosed-ticket-thread/

[NextScripts.com]

You don’t need to set “Only Between hours”. Please set “Post every 1 day” at 20:00 and activate reposter. it will be doing that.

[NextScripts.com]

This will be fixed in the next release.

PS: If you really have a ticket unanswered for 40 days, it means we missed it somehow. We don’t have any tickets pending for that long. Please post about it here: https://www.nextscripts.com/forums/topic/official-unanswered-tickedclosed-ticket-thread/

[NextScripts.com]

“Image” post type by definition has no backlink. Image is either not clickable or just linked toc a bigger image.

Please either use “Shared link” post type or simply include %URL% to the message format.

More info: https://www.nextscripts.com/tutorials/facebook-post-types/

[NextScripts.com]

There is no issue. Please make sure that your Callback URl is the URL of the page you are configuring accounts on and you actually use this particular app. it will work.

[NextScripts.com]

There are no reasons for frustration.
This issue (along with temporary solution) is listed on https://www.nextscripts.com/known-issues/ since Sept 2017.

[NextScripts.com]

Do you have WP Cron setup correctly?

WP-Cron: Scheduling Tasks in WordPress

Please go to the Log/History page and check only “All Cron Events” checkbox.

You should see ONLY crons executed from WGET or Mozilla every one or two minutes. If you see nothing at all, calls from “WordPress/4.x.x” or calls made at irregular time intervals, your cron is not set correctly.

[NextScripts.com]

“Clear Query” button is located in the “Help/Support” page.

[NextScripts.com]

Message Formatting Tags

Your taxonomy slug must be exactly property-type

[NextScripts.com]

Please update to the latest version 4.0.11. This problem has been fixed there.

[NextScripts.com]

Support for 280 characters for Twitter has been already added to the SNAP Plugin version 4.0.10

Please update to the latest version. (It’s already 4.0.11)

[NextScripts.com]

Please update to the latest version 4.0.10. This problem has been fixed there.

[NextScripts.com]

Do you have “post” in the “Post Types”?

[NextScripts.com]

We will turn on the support for 280 characters once Twitter finishes rolling out this feature to everyone.

[NextScripts.com]

SNAP is no longer forcing regular posts to be autoposted. Please include your post, page or custom post type in the Settings->Filters. Once you include it SNAP metabox will be back.

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