Wong License Key?

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  • This topic has 2 replies, 1 voice, and was last updated 10 years ago by olaf.
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  • November 14, 2014 at 9:23 am #309320
    olaf
    Participant

      I can’t activate my Pro license because i’m told “Wrong key, please contact support”. It’s the right key despite what it says and both helper and plugin are up to date.

      Anyone got any ideas?
      Thanks

      November 14, 2014 at 10:33 am #309366
      NextScripts.com
      Participant

        The most common reason for this is the amount of memory allowed for PHP on your server. Please check and make sure it’s not 32M or less. You need at least 64M, but if you have other plugins 128M or even 256M is recommended.

        Another possible problem is broken curl/sslcurl, please check CurlSSL from Help/Support tab.

        If you still be getting issue: https://www.nextscripts.com/support

        November 14, 2014 at 11:25 am #309412
        olaf
        Participant

          Hi,

          yes, I disabled a few plugins, activated it and the re activated the plugins.

          Thanks

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