Ticket #862962 Not Responded To

[Tim Colling]

Hi –

I have paid for the pro version of SNAP for WordPress and I am dissatisfied with the support that I have received on Ticket #862962 and on Ticket #863572. Ticket #863572 was closed with no response and Ticket #862962 has never been responded to.

I have been a very vocal support and promoter of the SNAP plugin. See for example: https://www.eldersell.com/website-development-checklist-success/

In light of this failure to provide promised support, I sadly can no longer recommend the product. This is really too bad, because it doesn’t have to be that way. There’s just no way around it, though: the promises are being broken now.

– Tim Colling

However, now that I see that the promised support is not being provided, I am dissatisfied and

[hannahwalters748]

Hi Tim,

We understand your frustration with the lack of support for your SNAP tickets. While SNAP offers a great product, reliable support is crucial. If you’re looking for a custom website development service with top-notch support, Branex offers excellent solutions. We can help you build a website that meets your needs and provides ongoing assistance.

[Author]

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