Support Tickets Closed, Not Answered

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  • April 8, 2014 at 6:13 pm #181964
    Tim Colling
    Participant

      Is anyone receiving answers and help for their support tickets here? I am not. My most recent ticket has waited days for an answer. The one before that was never answered, and was closed instead.

      April 8, 2014 at 6:45 pm #181976
      NextScripts.com
      Participant

        What is your ticket #?

        April 9, 2014 at 5:10 pm #182270
        Tim Colling
        Participant

          Hey, thanks for responding! 🙂

          The current ticket number is 862962

          The ticket before that which you closed with no response was 863572

          Looking forward to your response on 862962, the one that’s open. Thanks!

          April 11, 2014 at 9:51 am #183147
          Tim Colling
          Participant

            Checking in – I was hoping that I would receive a response, but it’s been a couple of days since my last message here. Are you able to respond, or are you working on my tickets?

            Thanks!

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