› Forums › NextScripts API Forums – Google+, Pinterest, LinkedIn, etc.. › instagram error ?
- This topic has 20 replies, 1 voice, and was last updated 8 years ago by AlexG.
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- March 29, 2016 at 6:09 pm #496936xaurusParticipant
Error message :
Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-03-30 01:06:40 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Tue, 29 Mar 2016 22:06:41 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=d9b10d1af7a008165d4299988d7e28cc; expires=Tue, 28-Mar-2017 22:06:41 GMT; Max-Age=31449600; Path=/ [1] => mid=Vvr8cQABAAFD-db3tzDZGfPv9pd5; expires=Mon, 24-Mar-2036 22:06:41 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => d9b10d1af7a008165d4299988d7e28cc [expires] => 1490738801 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => Vvr8cQABAAFD-db3tzDZGfPv9pd5 [expires] => 2090009201 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )
Help me pls.
March 29, 2016 at 6:37 pm #496941Two possible reasons.
1. Your image is not ok. Please make sure your posts have images and those images are not broken or corrupted, not protected by some “hot-linking†protection service and valid for Instagram posting. (I.e. not animated gifs, broken, or some weird formats like .bmp, .eps or .tif
2. You have HTML in the message format.
March 31, 2016 at 5:20 am #497251xaurusParticipanti don’t understand image format. Previously published on my account featured with a visually added the official Instagram content I want to publish it. I am clicking on the Submit button to content editing Instagram page at the bottom but still the same error I’m getting. Individual pictures do I need to fix ?
April 3, 2016 at 5:05 am #497806xaurusParticipantI’m trying to manually post but gives an error
Y:[2016-04-03 11:49:31] – [Error] [IG – inst] – -=ERROR=- Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-04-03 11:49:30 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Sun, 03 Apr 2016 08:49:31 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=a8a89f93376709c7b6f56baf58f1398c; expires=Sun, 02-Apr-2017 08:49:31 GMT; Max-Age=31449600; Path=/ [1] => mid=VwDZGwABAAGutz8_-YgsuiiuyOUC; expires=Sat, 29-Mar-2036 08:49:31 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => a8a89f93376709c7b6f56baf58f1398c [expires] => 1491122971 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => VwDZGwABAAGutz8_-YgsuiiuyOUC [expires] => 2090393371 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )
[2016-04-03 11:49:30] – [-=== New Form Post requested ===-] [Form] – 1 Networks Array ( [0] => ig–0 )
0April 6, 2016 at 10:11 pm #498272KentParticipantany fix for this? i have the same i problem.
April 8, 2016 at 5:36 pm #498683xaurusParticipantthe problem continues. must update
April 9, 2016 at 12:58 am #498740Two possible reasons.
1. Your image is not ok. Please make sure your posts have images and those images are not broken or corrupted, not protected by some “hot-linking†protection service and valid for Instagram posting. (I.e. not animated gifs, broken, or some weird formats like .bmp, .eps or .tif
2. You have HTML in the message format.
April 10, 2016 at 7:31 am #498964PhillipParticipantI have the same problem, and images are ok on my website all in jpg format. Works with google, wordpress, twitter, pinterest and all the others. Just not instagram Images are not protected by not protected by some “hot-linking†protection service. Only Instagram. please help . No html in the message, just plain. %IMG%
[2016-04-10 13:14:19] – [Error] [Instagram ] – -=ERROR=- Image Upload Error, please see log klikop
Test post ok
Testing …
SUCCESS
Instagram
Post link: https://www.instagram.com/p/BEBIxGdvuqTYour post has been successfully sent to Instagram
April 11, 2016 at 3:03 am #499127xaurusParticipantYou have written the same answer before. You can copy and paste the standard mesj . your response does not solve our problem.
April 14, 2016 at 4:58 pm #499620Paul BuijsParticipantHi NextSxripts,
Any answer on this? Experiencing the same issue here. Logging out helped once but the problem is back and logging out is not not alleviating the issue this time. Awaiting your help. Thanks.
April 14, 2016 at 5:49 pm #499630It’s already answered twice above. We tried to investigate this issue with some clients who were sure that this answer is incorrect. Every time the reason was either broken image or HTML in text.
Please make sure your image is fine and remove all HTML and complicated tags like %FULLTEXT% from the message format and it will work.
April 14, 2016 at 7:26 pm #499652Paul BuijsParticipantSorry about that. I changed the text + image and it worked. The integration seems very finicky about what it will accept or not accept though. Could you please consider updating the FAQ with what kind of characters are not accepted in the message body? This might help alleviate frustrated users.
April 19, 2016 at 9:02 am #500253xaurusParticipantArray ( [pgID] => [isPosted] => 0 [pDate] => 2016-04-19 16:01:23 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Tue, 19 Apr 2016 13:01:23 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=68d530043e5c38ece4117a4b9b3588a3; expires=Tue, 18-Apr-2017 13:01:23 GMT; Max-Age=31449600; Path=/ [1] => mid=VxYsIwABAAHYfpGWGfrHl_itgeMs; expires=Mon, 14-Apr-2036 13:01:23 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => 68d530043e5c38ece4117a4b9b3588a3 [expires] => 1492520483 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => VxYsIwABAAHYfpGWGfrHl_itgeMs [expires] => 2091790883 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )
April 19, 2016 at 9:23 am #500256Please see the answer in the FAQ – #4.2:
April 19, 2016 at 12:21 pm #500266xaurusParticipantHi Keymaster; I could not somehow what you say . Please show the video as Article 4.2
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