instagram error ?

  • This topic has 20 replies, 1 voice, and was last updated 8 years ago by AlexG.
Viewing 15 posts - 1 through 15 (of 21 total)
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  • #496936
    xaurus
    Participant

      Error message :

      Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-03-30 01:06:40 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Tue, 29 Mar 2016 22:06:41 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=d9b10d1af7a008165d4299988d7e28cc; expires=Tue, 28-Mar-2017 22:06:41 GMT; Max-Age=31449600; Path=/ [1] => mid=Vvr8cQABAAFD-db3tzDZGfPv9pd5; expires=Mon, 24-Mar-2036 22:06:41 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => d9b10d1af7a008165d4299988d7e28cc [expires] => 1490738801 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => Vvr8cQABAAFD-db3tzDZGfPv9pd5 [expires] => 2090009201 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )

      Help me pls.

      #496941
      NextScripts.com
      Participant

        Two possible reasons.

        1. Your image is not ok. Please make sure your posts have images and those images are not broken or corrupted, not protected by some “hot-linking” protection service and valid for Instagram posting. (I.e. not animated gifs, broken, or some weird formats like .bmp, .eps or .tif

        2. You have HTML in the message format.

        #497251
        xaurus
        Participant

          i don’t understand image format. Previously published on my account featured with a visually added the official Instagram content I want to publish it. I am clicking on the Submit button to content editing Instagram page at the bottom but still the same error I’m getting. Individual pictures do I need to fix ?

          #497806
          xaurus
          Participant

            I’m trying to manually post but gives an error

            Y:[2016-04-03 11:49:31] – [Error] [IG – inst] – -=ERROR=- Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-04-03 11:49:30 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Sun, 03 Apr 2016 08:49:31 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=a8a89f93376709c7b6f56baf58f1398c; expires=Sun, 02-Apr-2017 08:49:31 GMT; Max-Age=31449600; Path=/ [1] => mid=VwDZGwABAAGutz8_-YgsuiiuyOUC; expires=Sat, 29-Mar-2036 08:49:31 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => a8a89f93376709c7b6f56baf58f1398c [expires] => 1491122971 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => VwDZGwABAAGutz8_-YgsuiiuyOUC [expires] => 2090393371 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )
            [2016-04-03 11:49:30] – [-=== New Form Post requested ===-] [Form] – 1 Networks Array ( [0] => ig–0 )
            0

            #498272
            Kent
            Participant

              any fix for this? i have the same i problem.

              #498683
              xaurus
              Participant

                the problem continues. must update

                #498740
                NextScripts.com
                Participant

                  Two possible reasons.

                  1. Your image is not ok. Please make sure your posts have images and those images are not broken or corrupted, not protected by some “hot-linking” protection service and valid for Instagram posting. (I.e. not animated gifs, broken, or some weird formats like .bmp, .eps or .tif

                  2. You have HTML in the message format.

                  #498964
                  Phillip
                  Participant

                    I have the same problem, and images are ok on my website all in jpg format. Works with google, wordpress, twitter, pinterest and all the others. Just not instagram Images are not protected by not protected by some “hot-linking” protection service. Only Instagram. please help . No html in the message, just plain. %IMG%

                    [2016-04-10 13:14:19] – [Error] [Instagram ] – -=ERROR=- Image Upload Error, please see log klikop

                    Test post ok

                    Testing …

                    SUCCESS

                    Instagram
                    Post link: https://www.instagram.com/p/BEBIxGdvuqT

                    Your post has been successfully sent to Instagram

                    #499127
                    xaurus
                    Participant

                      You have written the same answer before. You can copy and paste the standard mesj . your response does not solve our problem.

                      #499620
                      Paul Buijs
                      Participant

                        Hi NextSxripts,

                        Any answer on this? Experiencing the same issue here. Logging out helped once but the problem is back and logging out is not not alleviating the issue this time. Awaiting your help. Thanks.

                        #499630
                        NextScripts.com
                        Participant

                          It’s already answered twice above. We tried to investigate this issue with some clients who were sure that this answer is incorrect. Every time the reason was either broken image or HTML in text.

                          Please make sure your image is fine and remove all HTML and complicated tags like %FULLTEXT% from the message format and it will work.

                          #499652
                          Paul Buijs
                          Participant

                            Sorry about that. I changed the text + image and it worked. The integration seems very finicky about what it will accept or not accept though. Could you please consider updating the FAQ with what kind of characters are not accepted in the message body? This might help alleviate frustrated users.

                            #500253
                            xaurus
                            Participant

                              Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-04-19 16:01:23 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Tue, 19 Apr 2016 13:01:23 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=68d530043e5c38ece4117a4b9b3588a3; expires=Tue, 18-Apr-2017 13:01:23 GMT; Max-Age=31449600; Path=/ [1] => mid=VxYsIwABAAHYfpGWGfrHl_itgeMs; expires=Mon, 14-Apr-2036 13:01:23 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => 68d530043e5c38ece4117a4b9b3588a3 [expires] => 1492520483 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => VxYsIwABAAHYfpGWGfrHl_itgeMs [expires] => 2091790883 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )

                              #500256
                              NextScripts.com
                              Participant

                                Please see the answer in the FAQ – #4.2:

                                Support FAQ

                                #500266
                                xaurus
                                Participant

                                  Hi Keymaster; I could not somehow what you say . Please show the video as Article 4.2

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