Image error

[Chris]

When posting to facebook and Google Plus, I get a long image error in the logs (though the image does appear on the FB & G+ post OK.

The message starts:
————————————–
[Error] [IMAGE] – -=ERROR=- Server can’t access it’s own images. Most probably it’s a DNS problem. Please contact your hosting provider. Array ( [headers] => Array ( [server] => cloudflare-nginx [date] => Mon, 08 Jul 2013 17:53:41 GMT [content-type] => text/html; charset=UTF-8 [connection] => close [x-pingback] =……
————————————

At the end of the message, is, I think, the image url it’s trying to use:

———————–
mysite.com/wp-content/uploads/myimage-0x0.jpg
———————–

I don’t have a 0x0 image, so I’m thinking that’s the problem.

Where is that 0x0 set? I have 165×165 (thumbnail) image for each post, and that’s the featured image.

Is there a way I can change what image size it’s trying to fetch?

Thanks,

Chris

[Diggidy]

Same issue, I opened a ticket on it. Did you find a solution?

[NextScripts.com]

Please contact your hosting provider or server admin about this issue. Plugin is trying to get the image you provided, but for some reasons can’t. In 95% of cases it happens because your site can’t resolve it’s own DNS.

[Diggidy]

What problem should we be looking for in the DNS?

[NextScripts.com]

Most common problem is that website can’t lookup it’s own name.

[Diggidy]

Cant seem to find a solution, when a user reads the article and then clicks the share button the image appears in the posts

[iomatita]

The solution for this issue is to uncheck the Verify image in the settings page

[Australian Web Hosting]

A common cause for this is also if you have hotlink protection enabled in cpanel

[Manish]

Dear Nextscript,

I am getting same issue but with different image locations which is not in my site or any other. please check below code which is I am getting many times a day.

Array ( [0] => Array ( [date] => 2014-09-21 16:39:38 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [1] => Array ( [date] => 2014-09-21 16:43:50 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [2] => Array ( [date] => 2014-09-21 16:47:13 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [3] => Array ( [date] => 2014-09-21 16:50:43 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [4] => Array ( [date] => 2014-09-21 16:54:19 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [5] => Array ( [date] => 2014-09-21 16:58:18 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [6] => Array ( [date] => 2014-09-21 17:01:21 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [7] => Array ( [date] => 2014-09-21 17:06:01 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [8] => Array ( [date] => 2014-09-21 17:10:05 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [9] => Array ( [date] => 2014-09-21 17:16:36 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [10] => Array ( [date] => 2014-09-21 17:20:45 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [11] => Array ( [date] => 2014-09-21 17:24:01 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [12] => Array ( [date] => 2014-09-21 17:28:01 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) [13] => Array ( [date] => 2014-09-21 17:34:12 [act] => Error [msg] => -=ERROR=- Server can’t access it’s own images. (Image URL: https://www.google.com/images/srpr/logo3w.png) Most probably it’s a DNS problem. Please contact your hosting provider. O:8:”WP_Error”:2:{s:16:”WP_Errorerrors”;a:1:{s:19:”http_request_failed”;a:1:{i:0;s:51:”Problem with the SSL CA cert (path? access rights?)”;}}s:20:”WP_Errorerror_data”;a:0:{}} [extInfo] => [type] => E [nt] => IMAGE ) )

I have contacted my hosting provider but he told me that this is from plugin side and it is plugin error.

Please tell me what I do.

Thanks

[NextScripts.com]

The answer is in the FAQ – #4.4:

Support FAQ

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