Fatal Uncaught Error

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  • #572623

    Hello friends,

    I updated the plugin to the latest version and started getting the p error that follows a little below.

    After this error, I can no longer manage our accounts, the expensive social network settings are inaccessible.

    “Fatal error: Uncaught Error: Class ‘nxs_snapClassXO’ not found in /usr/share/nginx/www/areavip.com.br/wp-content/plugins/social-networks-auto-poster-facebook-twitter-g/inc/nxs_class_snap.php:192 Stack trace: #0 /usr/share/nginx/www/areavip.com.br/wp-content/plugins/social-networks-auto-poster-facebook-twitter-g/inc/nxs_class_mgmt.php(163): nxs_SNAP->showAccountsTab() #1 /usr/share/nginx/www/areavip.com.br/wp-admin/includes/template.php(1343): nxs_adminMgmt->metabox_accounts(NULL, Array) #2 /usr/share/nginx/www/areavip.com.br/wp-content/plugins/social-networks-auto-poster-facebook-twitter-g/inc/nxs_class_mgmt.php(92): do_meta_boxes(Object(WP_Screen), ‘normal’, NULL) #3 /usr/share/nginx/www/areavip.com.br/wp-content/plugins/social-networks-auto-poster-facebook-twitter-g/inc/nxs_class_mgmt.php(120): nxs_adminMgmt->showPage(‘SNAP: SNAP Acco…’) #4 /usr/share/nginx/www/areavip.com.br/wp-includes/class-wp-hook.php(288): nxs_adminMgmt->showPage_accounts(”) #5 /usr/share/nginx/www/areavip.com.br/wp-includes/class-wp-hook.php(31 in /usr/share/nginx/www/areavip.com.br/wp-content/plugins/social-networks-auto-poster-facebook-twitter-g/inc/nxs_class_snap.php on line 192″

    I ask you dearly for urgent help or send us the previous version, 4.3.9 which was working well for us.

    Thank you very much

    #572663
    NextScripts
    Keymaster

      You have some extra files in the /inc-cl/ folder. Please remove all files that were not coming from original package from that folder. 

      #572664

      Hi

      Unfortunately I can not compare the files from the folder of the current problematic 4.3.11 version to the stable previous version 4.3.9, as you do not make these previous versions available for download, thus making it impossible to downgrade and avoid the problem until it is fixed in future versions.

      This is very bad. We are a news site company and this is causing me a serious problem as we have over 200 posts a day.

      I ask for more effective help urgently to correct this problem, after all we are subscribers of the Pro version, and our subscription is operative.

      Please heed our appeal.

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