Api premium doesn't work

[paypal.com@david.scatigna.it]

Hi,

We recently bought the SNAP Api Premium for WordPress, the problem that we find is that it isn’t activated on our wordpress installation:

SNAP Pro WordPress Plugin (Lifetime License): Active;
SNAP Premium API Service (All Networks): Inactive;
Google+ and Pinterest API Library: Active (One time Payment – Lifetime License Promo)

In your backend Logged in as paypal.com@david.scatigna.it:
Products:
SNAP Pro Plugin for WordPress – Lifetime license
SNAP API RunTime for All Networks – Active Subscription
Subscriptions:
Subcription: (Credit Card) – sub_ETXZa3iKQvsSmF (Active) – SNAP APi (Runtime) with SNAP Pro WordPress Plugin
Created: February 5, 2019
Next Billing Date: February 5, 2020

Payments:
[Invoice] Feb 5, 2019 – $49.95 – SNAP APi (Runtime) with SNAP Pro WordPress Plugin (Stripe – ch_ETXZCAN0EpgRiO)

Plugin Version: 4.2.8 [Pro]
(One User, Multiple Accounts)
API Version: 4.4.10 [ID:3193]

Please fix my license, I have already open several tickets without answers!!!

Best Regards,
D.

[cyborg@studio-quena.be]

Do you have pasted you activation key inside the plugin ?

[paypal.com@david.scatigna.it]

cyborg@studio-quena.be wrote:

Do you have pasted you activation key inside the plugin ?

Yes, Moreover I reinstalled from scratch the plugin (deleting all the options).

4 tickets, no answers.

Best regards,
D.

[anita@writeimprint.com]

I’ve run into the exact same issue.

I haven’t been given any indication that this is being looked at by anyone at all.

[Author]

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