› Forums › SNAP – WordPress Plugin Forums › Accounts Missing After Update
- This topic has 14 replies, 5 voices, and was last updated 7 years ago by benjamin.bassereau@docteurimago.fr.
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- October 17, 2017 at 10:21 am #556904
Just updated to 4.0.2 – now I only see 1 account per Social Network, when I have about 8 configured for some of them. They do not show up on post pages, which is really a major issue for us. I wiped settings and re-imported, but still the same problem.
Also, duplicating accounts to recreate still hides the newly created account.
This needs to be fixed ASAP. Also, please remove the leaf from my editing pages.
October 17, 2017 at 3:30 pm #556913a lot of my accounts disappeared and re-import won’t fix it either :s
October 17, 2017 at 4:14 pm #556914If you guys have the Pro version, you have to sign into your account to download the updated 1.4 or higher version SNAP Pro Upgrade Helper Plugin. It doesn’t automatically update by itself. That’s what I did and it worked.
October 17, 2017 at 4:17 pm #556916I actually deleted both plugins, downloaded free completely fresh, then re-installed 1.4.4 version of the Pro. Same issue :/
October 17, 2017 at 4:21 pm #556917You have NextScripts: Social Networks Auto-Poster 4.1.1 and NextScripts: SNAP Pro Upgrade Helper 1.4.4? If so, maybe the license is expired. But that’s what worked for me. Also, just make sure it’s not a caching plugin. We use Rocket and always flush the cache when a plugin is installed/activated/deactivated/updated/deleted.
October 17, 2017 at 4:25 pm #556918I have NextScripts: Social Networks Auto-Poster 4.0.2 – is the one in the WordPress Repository wrong? I thought 4.0.2 was latest version.
Not running any caching plugins other than Cloudflare’s caching setups. Will try wiping that! (Edit: No change)
October 17, 2017 at 4:35 pm #556920Nope, I typed that wrong. I apologize. Hopefully CloudFlare does it for you. I don’t remember hard refreshing it or anything, just popped back up after we installed the updated helper. Before, it showed that there were multiple accounts and asked me to update to the Pro for access/functionality of multiple.
October 17, 2017 at 4:57 pm #556923Just as an update, when I cleared my cache it now doesn’t load ajax correctly. Looks like a few mixed content errors, one of which from the image they put on every single page, annoyingly.
Says:
nxs_showHideMetaBoxBlocks:
admin.php?page=nxssnap-reposter&orderby=title&order=desc:96
Uncaught TypeError: $(…).wpColorPicker is not a function
at HTMLDocument.<anonymous> (admin.php?page=nxssnap-reposter&orderby=title&order=desc:96)
at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2)
at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2)
at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2)
(anonymous) @ admin.php?page=nxssnap-reposter&orderby=title&order=desc:96
i @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2
fireWith @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2
ready @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2
K @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.8.2:2October 17, 2017 at 5:03 pm #556926I have the same issue. I opened a ticket this morning.
I tried upgrading to SNAP Pro Upgrade Helper 1.4.4 and it didn’t help…
It was already upgrading fine with 1.3.9.Only one account of each social network is showing and not always the same one depending on which page I am.
October 17, 2017 at 5:47 pm #556929Some people are saying it’s a License Key issue on the support forums (WP.org) – but I have a valid key.
Please, NextScripts – can we get an answer or a fix? This is really making things really frustrating.
October 17, 2017 at 6:13 pm #556930I ended up having to re-add them all manually but some networks like Medium I can no longer authenticate sigh
October 17, 2017 at 6:54 pm #556931FYI – 4.0.3 same issue after updating.
October 18, 2017 at 8:32 am #556942Issues appear to have now been resolved.
October 18, 2017 at 8:58 am #556944Same here.
October 18, 2017 at 11:33 am #556949Same problem here
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