PRO Multiuser does not work

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • November 30, 2018 at 6:27 am #559659
    Blackriver
    Participant

      Hello,

      We recently bought the SNAP Pro Multiuser Plugin for WordPress for a multisite, the problem that we find is that it only allows us to select it for a single site in the multisite.

      We would appreciate your help in this matter.

      Thank you.

      December 4, 2018 at 1:27 pm #559681
      NextScripts
      Keymaster

        What is your exact version number as you see it in the Help/Support plugin page?

        December 11, 2018 at 5:16 am #559685
        Blackriver
        Participant

          Hi,

          Plugin Version: 4.2.8 (API Version: 4.4.7) [Pro Edition]

          Thanks.

          December 18, 2018 at 4:32 am #559694
          Blackriver
          Participant

            BUMP

            December 18, 2018 at 5:29 pm #559696
            NextScripts
            Keymaster

              Please answer:

              What is your exact version number as you see it in the Help/Support plugin page?

              January 3, 2019 at 5:43 am #559736
              Blackriver
              Participant

                As I already told you, the version is the following: Plugin Version: 4.2.8 (API Version: 4.4.8 [ID:21751]) [Pro Edition]

                Please read my answers before replying with the same question. If you see that my answer is not the information that you are requesting, probably we are not understanding each other, try to make the question in other way, or be more specific.

                Regards

                February 14, 2019 at 5:55 pm #559835
                NextScripts
                Keymaster

                  We fixed your license. Please go to the Help/Support page and click “[Check for API Update]”

                  February 20, 2019 at 7:18 am #559868
                  Blackriver
                  Participant

                    Hello,

                    Thanks, I can confirm that it is working now. As this has taken 3 months to be resolved, I would like that my licence period is extended for 3 months as I am starting now to be able to use the service.

                    Best regards

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