How to completely reinstall SNAP and SNAP pro ?

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  • April 21, 2018 at 10:28 pm #558647
    jlkreiss@gmail.com
    Participant

      Hi !

      I’ve got plenty of bugs in SNAP since a few days, maybe caused by some changes in my hosting provider ?

      I want to do a complete fresh reinstall of SNAP and SNAP Pro. I’m a paid API subscriber.

      I tried to remove both plugins and delete the 2 ns* entries in the database, then reinstall but it seems that SNAP keeps some configuration elsewhere.

      I really want to do a fresh install to get fixed what comes from my hosting provider changes (migration) and what issues come from SNAP itself.

      I’m a bit disappointed about the lack of support for a paid subscriber like I am.

      I hope I’ll get answers to my questions and good support. I really really need SNAP for my business at https://jlk.news

      Thank you

      April 27, 2018 at 2:16 pm #558678
      NextScripts.com
      Keymaster

        Please go to the Help/Support page and click:
        [Delete all SNAP Data] – This is a complete “Start Over”. This will delete all SNAP data from the posts and all SNAP settings including all configured networks.

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