Problem with latest version 3.2.3

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  • February 10, 2014 at 8:00 am #132962
    Matt
    Participant

      I seem to be having issues with the latest version of SNAP.

      I have a multisite and have been using this product for months now without any issue. I generally update whenever I see a new version.

      Sometime in the last 24 hours though, the plugin has started causing issues and this coincides with updating. I updated via the Dashboard.

      I now get Internal Server Errors for admin-ajax when browsing any of my multisites that have the plugin activated. Not to mention when I go to the plugin settings page, I get the following…

      “This version of the plugin is not compatible with WordPress Multisite Edition. Please contact your Network Admin for the upgrade.”

      Any ideas?

      February 10, 2014 at 12:41 pm #133012
      NextScripts.com
      Participant

        What do you see in the SNAP panel in your SUPER Admin dashboard?

        February 10, 2014 at 3:46 pm #133075
        Matt
        Participant

          I’m not sure what you mean? I’m logged in as a super admin.

          And I only have SNAP activated on subsites.

          Is there anyway I can simply roll back to a previous version?

          February 10, 2014 at 4:17 pm #133084
          Matt
          Participant

            Please note this is the Social Networks Auto Poster PRO for WordPress Multisite (WordPress MU) plugin I’m talking about if that makes a difference.

            February 10, 2014 at 4:21 pm #133085
            NextScripts.com
            Participant

              You can’t have SNAP activated on the subsites. SNAP always MUST be “Network Activated”. SNAP has it’s own management for subsites.

              There is a main SNAP panel in the Super Admin Dashboard: (wp-admin/network/admin.php?page=NextScripts_SNAP.php)

              You can see in on this screenshot: https://www.nextscripts.com/images/sc/install-0045.png

              February 10, 2014 at 6:10 pm #133112
              Matt
              Participant

                OK, that seems to have been the problem. Prior to version 3.2.3, I had it activated on each subsite, not network activated.

                Network activating it caused me to have to re-enter my SNAP Activation key and everything seems to be fine now.

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